This policy applies to applicants, approved drivers, passengers, dispatchers and other people whose information is processed through AURELIS. “AURELIS,” “we,” and “us” refer to the AURELIS private mobility operation in Chicago, Illinois. The contracting legal entity and mailing address must be inserted before commercial launch.

• Identity and contact information, including legal name, date of birth, email and phone.
• Driver and vehicle credentials, including license details, registration, livery credentials, insurance and vehicle photos.
• Application decisions, document review status, expiration dates, correction requests and audit history.
• Telegram identifiers, group membership and actions used to activate accounts, accept trips and record trip status.
• Booking, route, passenger contact, dispatch, payout and service-event information.
• Technical security data reasonably required to protect the service and investigate misuse.

AURELIS does not request personal-account passwords, payment-card credentials or banking passwords. Tax forms containing a taxpayer identification number are collected only through a separate post-approval process.

• Evaluate driver and vehicle eligibility and maintain regulatory and insurance compliance.
• Create and administer a fixed Driver Unit and provide private Telegram access.
• Create, approve, assign, perform and audit transportation services.
• Communicate about applications, expiring documents, trips, safety issues and service support.
• Prevent duplicate accounts, fraud, unauthorized access and unsafe dispatch.
• Meet legal, tax, insurance, recordkeeping and dispute-resolution obligations.

Access is limited to authorized AURELIS owners and dispatch personnel with a business need. Information may be disclosed to service providers that host or support the system, insurers, professional advisers, payment or tax providers, screening providers after a separate legally required authorization, and government or licensing authorities when required. AURELIS does not sell driver or passenger personal information.

When you book a ride you agree to receive transactional text messages from AURELIS about that trip: a booking confirmation with your private status link, your chauffeur's name and vehicle once assigned, and an arrival notice. Expect up to 5 messages per trip. Message and data rates may apply. Reply STOP to opt out at any time or HELP for help, or email info@aurelis.limo.

AURELIS does not send marketing text messages without separate, express consent. Mobile numbers and SMS opt-in consent are not shared with or sold to third parties or affiliates for their marketing or promotional purposes; messages are delivered through our SMS provider only to provide this service. Carriers are not liable for delayed or undelivered messages.

AURELIS uses the Meta Pixel and Meta's Conversions API to measure its advertising on Facebook and Instagram. When you view our public pages, request a ride, complete a payment or submit a driver application, Meta receives that event with technical data (IP address, browser user agent and Meta cookies such as _fbp and _fbc) and, for requests, payments and applications, your email address, phone number and name in hashed (SHA-256) form. We also record which ad or link brought you (campaign tags) to learn which campaigns work.

If your browser sends a Global Privacy Control signal, we do not load the Meta Pixel and do not share these events with Meta. The pixel is never loaded on staff, booking-status or document pages. You can also manage ad preferences in your Facebook and Instagram settings; Meta handles this data under its own privacy policy.

This application is not a Fair Credit Reporting Act disclosure or authorization. If AURELIS later requests a consumer report from a third-party screening company, the applicant will receive a separate stand-alone disclosure and authorization and any required pre-adverse and adverse-action notices.

Application files are stored in private object storage. Driver records, document links and review actions are restricted to authenticated Operations users. AURELIS applies access controls, audit records, file restrictions and secure disposal procedures appropriate to the sensitivity of driver-license and other identifying information. No system can guarantee absolute security.

The detailed schedule is published in the Document Retention & Deletion Standard. A person may ask AURELIS to correct inaccurate application information, obtain a practical copy, or request deletion when no legal, insurance, tax, safety, dispute or regulatory reason requires continued retention. Requests should be made through the AURELIS contact that provided the application link or the applicant’s existing AURELIS Telegram conversation. Identity verification may be required.

Driver-license numbers and similar records may qualify as personal information under the Illinois Personal Information Protection Act. AURELIS maintains reasonable security measures, incident-response procedures and secure disposal practices designed for those records.

Official reference: 815 ILCS 530.

Material changes will be posted with a new effective date. Continued participation may require acceptance of an updated version. Questions and privacy requests: info@aurelis.limo.